Posted tagged ‘performance’

What if… Remote Officing?

August 5, 2008


The Ziglar, Inc., offices have been run traditionally for over 30 years now.


What if we started remote officing?


Our current lease is up in December.


What if we cut our space needs by 50% or 75%?


What if, when you called the office, the phone rang in the right person’s home office?  Would you care?


What if people came into the office one or two times a week instead of five?


What if we had more company meetings and social gatherings, not fewer? What if people came to the office only to work together and share updates and critical information?


What if there were standard “office days” and everyone scheduled their smaller team meetings on these days?


What if we were very purposeful and strategic about company communication? 


What if we created a company social network with a common place for people to share updates and news and ideas?


What if our team members saved 50% on gas and enjoyed an extra three hours a week because of no longer commuting?


What if people who didn’t have the discipline to work this way just were not a fit for the company anymore?


What if going to the office was a rare treat rather than a Monday morning have-to?


What are the downsides?


Please leave your comments, short or long!  I am especially interested to know if you are currently home officing and what pitfalls you can advise us to avoid.  We know it’s not possible for every person to remote office, but what if…


(Check out The Great Shift for more thoughts)




Generational Communication – the 7 Minute rule is now the 2 minute rule

August 2, 2008


Dad learned speaking from the front of the room.  No speaker school for him, just plain old-fashioned verbal and non-verbal feedback. 


Twenty years ago a psychologist heard Dad speak and met with him after the program.  He commented to Dad that he used a lot of humor and asked him why.  Dad’s answer was he used the humor to regain everyone’s attention.  Hearing laughter around you makes you want to know what was said.  The psychologist then told Dad that he told a joke about every seven minutes and wanted to know if it was purposely timed that way.  Dad said no, he was just responding to the room. 


The psychologist then said Dad was telling a joke every seven minutes because that was the length of the average attention span.   He then told Dad that the average attention span was seven minutes because that was how much time there was between commercials on TV!


Dad’s communication skill is off-the-charts-effective because he intuitively knows how people want and need to be communicated with.


Succession planning in companies today is all the buzz.  Frustration is rampant because the Old Guard (those in control of the business usually 55 years old and up) and the young workers (under 35 years old) can’t seem to communicate.  Knowing the future of your success depends on growing young workers into business leaders means everything depends on being able to communicate with them.


Take a lesson from Dad.  People choose their leaders, leaders don’t choose their followers.  Dad realized he had to keep the crowd engaged and it didn’t really matter if he liked or disliked how he had to do it.  He adapted because his passion was to make a difference in their lives.


Young workers today are more eager than ever to step in and make a difference in their company.  The reality is their attention span is no longer seven minutes!  Text messaging, e-mail, the Internet, multitasking, multimedia, and on and on, and you can see that young workers need to be communicated to differently.


You have two minutes to make a difference now.  How are you going to use it?


A simple formula for maximizing your performance, and your company’s, in a tough economy.

July 7, 2008


A friend, Simon Crossley, shared this formula with me years ago.  It’s called the

(A) x (A) x (S) = Performance Formula


Attitude x Activity x Skill = Performance


Each part of the formula can have a value of 1, 2, or 3.  So, a person with a bad attitude, no activity, and no skills would produce 1 x 1 x 1 = 1 in performance.


A person with an incredible attitude, tons of activity, and awesome skills would be

3 x 3 x 3 = 27 in performance.


By far the most important of the three is attitude.  A bad attitude hopefully results in less activity (I say hopefully because, do you really want someone with a bad attitude calling lots of customers?) and certainly decreases the likelihood of learning and using good skills.


A great attitude inspires hope, which increases activity and the desire to learn more skills.  Attitude is indeed the key!


So, in a tough economy, the first thing that gets hit, and the thing we need to nurture the most, is our attitude.


The good news for those of us with a great, contagious attitude is that the world is very hungry for it!  Like a drink of cool water in the desert, everyone loves to be around hope-filled, positive people.  If you and your team master this, you will set yourselves apart from the competition.


The big plus in this? There is no downside!


So how do winners maximize their performance?  They do something every day to make sure they have a fantastic attitude, they are maximizing their activity, and they are working on developing and building their skills.