The Recession Attitude
I was traveling this week and had the pleasure of spending some time in the airport. We only had about 20 minutes to make it from security to our gate and I needed to grab some food since I was on the back of the plane. I stopped and picked up a pre-packaged salad, some water, and some nuts. Luckily, I was the only one in line.
I say “luckily” because the dude serving me was in no hurry! In fact, all he had to do was take my money as I had brought all of the stuff from the self-serve display (oh, he did hand me the salad dressing). Looking at him, I realized it was also my job to grab one of the bags left on the counter and bag my own food.
Walking away from the counter I started to think. In this tough economy does any company have to employ somebody with a lousy attitude? I think not! As customers we should be getting the best service of our lives right now. If you work for a company, or own your own, think hard about this – there is a long line of people who would love to have your job or work for you. Don’t settle for adequate competence and a bad attitude.
If you are hunting for a job right now and you have the good fortune of an interview, make sure you focus on both your competence and your attitude (you could even mention this post!), and how you are focused on solving their problems and their customers’ problems. So many people have caught the Recession Attitude of PLOM (Poor Little Old Me) Disease that you can really separate yourself by having the attitude of gratitude!
Like Dad says, “The bad thing about pity parties is that very few people attend and those who do don’t bring presents!” – Zig Ziglar